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Voices of the Global Community

Entries for 'empathy'

01

Just when advisors say, “I’ve finally seen it all!” an advising experience takes place that is so unusual, extraordinary, or just plain weird that it feels like an April Fool’s Day prank...expect the unexpected. In the world of academic advising, no two students and no two problems are exactly the same.

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rapport, empathy, communication, build relationships, stress, advising approaches, Heidi Koring, critical thinkin
Posted in: 2008 June 31:2
01

In recent years, there have been many references to “Advising as Teaching” in the academic advising professional literature... from my perspective as one who has spent almost 23 years plowing the fields as an academic advisor, and almost that much time growing roses as a hobby, I believe that a strong argument also can be made for using another metaphor, that of “Advising as Gardening!”

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empathy, build relationships, encouraging students, Linda Johnson
Posted in: 2009 March 32:1
01

Recovering from disasters is a process that takes time – for us and for our advisees. We must recognize our own stages of recovery and realize that our stages impact how we respond to students. We must be patient with ourselves and with advisees if we are to help achieve recovery.

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empathy, academic support, encouraging students, dealing with death, Lee Kem
19
Academic advising is a proactive and intrusive process in which advisor and advisee build a collaborative relationship in order to promote college success.  Conflict resolution is such an approach to aid advisors in maximizing the potential of advisees to be successful...

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intrusive advising, proactive advising, rapport, empathy, communication, collaboration, build relationships, Admad Sims, conflict resolution, active listening
Posted in: 2013 March 36:1
16
Inaccurate assumptions, coupled with the steady increase of international enrollment all over the U.S., have resulted in a number of racial incidents targeting international students… University administrations across the country have proposed that we need to create safe and welcoming environments by encouraging cross-cultural interactions between domestic and international students.

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empathy, international, Yung-Hwa Anna Chow
Posted in: 2013 June 36:2
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26

The author shares his own experience with academically grieving students and a process to identify such students.

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rapport, empathy, communication, role of advisor, student motivation, advising approaches, active listening, grieving, academic support, Rathan Kersey
Posted in: 2018 March 41:1
29

Most major academic advising theories stress the importance of the advising relationship.  In advising, the quality of the relationship between advisor and student is at the heart of most interventions.  The author notes that the shared focus of various advising theories on factors that foster the advisor-student relationship is very similar to the common factors theory in psychology.

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theory, research, empathy, communication, build relationships, advisor competencies, academic support, advising theory, advising approaches, active listening, advising environment, advising research, Mehvash Ali
Posted in: 2018 June 41:2
29

Emotional exhaustion may be a prevalent threat to those working in the field of advising. How can job burnout be avoided when the fundamentals of the job seem to necessitate frequent and intense emotional labor? 

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research, empathy, build relationships, role of advisor, academic support, advising strategy, advising approaches, advising environment, Amber Sechelski, Chelsea Story
Posted in: 2018 June 41:2
27

Over time, academic advisors may begin to experience emotional, physical, and spiritual exhaustion from constantly witnessing and absorbing the difficulties of students. Developing self-care strategies within advising training and development can help advisors pay attention to their emotional state and allow time for reflection and healing.

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empathy, communication, advisor competencies, role of advisor, stress, academic support, advising strategy, assessment, active listening, Shantalea Johns, Mevash Ali
27

To be an expert on the culture of all students that advisors advise and teach is unrealistic. However, getting to know each student in terms of their personal stories and backgrounds is doable. This is particularly important as the student population in higher education continues to diversify.

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empathy, communication, build relationships, reflection, role of advisor, at-risk students, cultural differences, student motivation, teaching strategy, critical thinking, active listening, Christine Robinson
Posted in: 2019 March 42:1
27

Black women advisors may experience the field of academic advising quite differently than their male and White peers. Sista circles have played a vital role in lives of Black women for over 150 years, providing a safe supportive space for them to seek help, encouragement, knowledge, and support in issues that impact them.

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mentoring, professional development, rapport, empathy, communication, build relationships, peer mentors, cultural differences, advising space, advising environment, Elia Tamplin
Posted in: 2019 March 42:1
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Posted in: 2019 March 42:1
27

The culture within an office whose team provides service to others can set the tone for communicating positively in each situation, whether it is with a student, colleague, or a stakeholder.

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empathy, communication, build relationships, advisor competencies, reflection, academic support, professionalism, conflict resolution, advising environment, Dawn Coder
Posted in: 2019 March 42:1
17

Safe Conversations is an educational program that focuses on dialogue promoting a new way of talking and listening to one another. When applied appropriately, connection and safety occur which promotes respectful and healthy relationships.

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proactive advising, empathy, communication, build relationships, advisor competencies, academic support, active listening, advising space, advising environment, Curtis Hill
Posted in: 2019 June 42:2
17

Occasionally, students enter their advising session with personal baggage to share with their advisor that detours the conversation away from the normal advising issues.  Knowledge of psychological first aid (PFA) give advisors tools to support students who are striving to overcome a traumatically challenging situation before making a referral to another support resource on or off campus.

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empathy, communication, build relationships, advisor training, stress, academic support, at-risk students, encouraging students, active listening, death, grieving, dealing with death, student loss, Cindy Firestein
Posted in: 2019 June 42:2
17

When blackness, queerness, and nonconformity intersect, the burdens students carry can be profound.  Studies have shown a connection between queerness and discrimination, harassment, and victimization on U.S. college campuses. Academic advisors cannot underestimate how these incidents impact the lives and academics of BQGN students. The author offers methods that can be utilized to assist these students.

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empathy, communication, build relationships, academic support, cultural differences, advising approaches, encouraging students, active listening, LGBT, Maximillian Matthews
Posted in: 2019 June 42:2
28

Research suggests that mental health and academic performance are positively correlated. Advisors are not expected to provide mental health counseling to students, but they would be remiss to ignore the impact of psychological issues and mental health on students’ experience, performance, and success. While treating students for mental health concerns may be beyond advisors’ scope, there are some ways in which they can address the issues.

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decision-making, retention, empathy, communication, build relationships, role of advisor, stress, academic support, advising theory, student motivation, persistence, Angelia Lomax

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