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Entries for 'conflict resolution'

01
Academic advisors can help students put their views and experiences into perspective when we teach students to maintain discussions that support, rather than undermine, societal good in the academic environment. While it may be difficult even for advisors to reflect upon controversial topics, there are strategies we can use to manage civil discourse.

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rapport, communication, build relationships, advisor competencies, Shannon Burton, conflict resolution
19
Academic advising is a proactive and intrusive process in which advisor and advisee build a collaborative relationship in order to promote college success.  Conflict resolution is such an approach to aid advisors in maximizing the potential of advisees to be successful...

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intrusive advising, proactive advising, rapport, empathy, communication, collaboration, build relationships, Admad Sims, conflict resolution, active listening
Posted in: 2013 March 36:1
29

One of the hardest things advisors face is the notion that they cannot always be the hero.  As advisors, we want to help and we want to make things as easy as possible.  Yet, there are so many things that are just beyond our control.

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decision-making, professional development, build relationships, role of advisor, academic support, dismissal, advising theory, advising strategy, critical thinking, advising approaches, encouraging students, conflict resolution, learning outcomes, Vince Hernandez, stud
26

The road to self-authorship—where an individual’s internal voice emerges and asserts its authority—begins with cognitive dissonance, perhaps even existential crisis, that challenges the individual’s assumptions about the self, social relationships, and the world.  This article considers advisors’ role in creating provocative moments.

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theory to practice, professional development, advisor training, advising theory, advising strategy, critical thinking, advising approaches, self-authorship, conflict resolution, Cecilia Lucero
Posted in: 2018 March 41:1
26

With all the talk about helicopter parents and overparenting, it can be easy to forget that many parents have an incredible investment of time, love, money, and energy in their child’s education.  The authors gathered data from advisors on their perceptions of their interactions with parents and   asked for examples of effective strategies for working with parents.

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communication, parent relationships, advising strategy, critical thinking, advising approaches, conflict resolution, active listening, Allison Ewing-Cooper, Kami Merrifield, parental involvement parents
Posted in: 2018 March 41:1
26

Students who do not meet minimum grade point average (GPA) requirements are generally placed on an academic warning or probationary status that is often universally applied to all students and administrated by faculty or advisors.  However, each students’ reasons for missing this academic mark are unique.  Regular connection with an advisor can be very impactful and meaningful to students because they are able to articulate their obstacles to someone in an open dialogue.

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communication, stress, academic support, at-risk students, dismissal, probation, financial aid, conflict resolution, referrals, Maureen McCoy
Posted in: 2018 March 41:1
27

The culture within an office whose team provides service to others can set the tone for communicating positively in each situation, whether it is with a student, colleague, or a stakeholder.

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empathy, communication, build relationships, advisor competencies, reflection, academic support, professionalism, conflict resolution, advising environment, Dawn Coder
Posted in: 2019 March 42:1

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