Advising students with disabilities presents many challenges to the college advisor. However, skilled advising can go a long way towards ensuring the success of a student with a disability. To effectively advise a student with a disability requires a thorough understanding of the student’s goals as well as the student’s disability, the barriers the institution may have inadvertently created, and the resources the college provides that can be used to assist the student in pursuing his or her educational aspirations.
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Say “assessment” to most people and they think it’s like taking cough syrup—you don’t particularly like the taste, but you know it’s good for you. As the Assessment of Advising Interest Group (AAIG) co-chairs, we’d like to change this somewhat negative view of assessment. (Those of you already on the assessment bandwagon can stop reading now.)
The adoption of electronic communication technologies over the past decade has changed the nature of advisors' daily work. Voice mail, e-mail, and Web sites were introduced with the promise of helping us connect to our students. Judging from the flood of student contact these technologies produced, it can be said they have been successful. Most of us are drowning in incoming e-mail messages with overflowing inboxes and blinking lights on our voice mail. Responding effectively to student inquires requires an integrated managed use of these technologies.
Research and best practices in academic advising can be valuable to new and veteran advisers looking to improve their effectiveness in serving students. However, if academic advising as a profession is to realize its deserved value and status on our campuses, we must find ways to spread the good word about advising to faculty, administrators, and decision-makers beyond the existing advising community. As Richard Light, in his book Making the Most of College (2001) stated, “good advising may be the single most underestimated characteristic of a successful college experience” (p. 81). Academic advising plays an important role in student success and retention. Therefore, we must strive to collaborate and build partnerships to further research and assessment and spread the good word about academic advising to the broader higher education community.
The issue of student retention and persistence has continued to grow in importance throughout the history of higher education in our country. Early studies (Astin, 1977) focused on the characteristics of those students who did not persist. Beginning in the 1970s, the research began to focus on the reasons students remained enrolled and how colleges and universities could make changes or develop programs to increase the retention of their students.
Good advising may be the single most underestimated characteristic of a successful college experience as noted by evidence gathered from 1,600 one-on-one undergraduate interviews. Several of the overarching findings from these interviews are 'actionable' by advisors. I look forward to sharing details from these findings with you at the NACADA national conference. However, since June brings freshman enrollment in many areas, I thought that you might benefit from a brief summary of the findings most applicable to advising incoming students.
In these economic times, meeting the needs of so many diverse student populations can be a challenge. However I believe there are steps a college or university can take to effectively, and efficiently, provide quality services.
This year, I've met with a group of colleagues to discuss Maryellen Weimer's Learner-Centered Teaching. The book has spurred fruitful conversation about teaching. It has also prompted me to consider whether some of its ideas may apply to faculty advising, especially at small colleges....When we consider advising in a learner-centered framework, we discover fruitful and challenging opportunities to involve faculty in advising and to support learners. The Small Colleges and Universities Commission plans to offer several sessions about faculty advising at the 2004 conference in Cincinnati. Hope to see you there! Until then, let conversation continue on the small college and university list-serve.
Many advising programs strive to connect faculty, student advising, and learning in an effort to move from “advising as class scheduling” to “advising as teaching.” Likewise, many instructional development programs assist faculty with learner-centered instructional methods that better serve our under-prepared or under-served student populations. It would seem likely that the advising and teaching strategies that better serve these students would have significant overlap (Hemwall and Trachte, 2003).
Academic advisors face increasing challenges each year. What are the most effective ways to deal with enrollment increases when there has been little or no increase in budget? How do we handle the advising needs of these students? How can colleges effectively cope with the increasing numbers of transfer students? How can we use orientations to enhance advisement? These are just a few of the many challenges faced every day by advisors at most colleges, but particularly at two-year colleges.
At a large gathering of advisors from multi-versities during the 1990 Anaheim annual conference, several raised the question: do we have a Code of Ethics to guide us? No one knew of one. Some asked, shouldn't we have one? From that initial discussion, a small group began to consider ways that the larger NACADA membership might begin to address the question.
As America ’s ethnic and racial demographics continue to shift, not only on college campuses but throughout the nation, it is essential that administrators and practitioners prepare to effectively deliver cross-cultural services. Professionals of all ethnic and racial backgrounds need to gain multicultural awareness and multicultural competency.... The preparation we receive should require a highly collaborative and interactive self-awareness and include a racial consciousness component that allows us to gain an awareness of our their beliefs and attitudes as they pertain to multiculturalism. This exploration provides an opportunity to to check biases and stereotypes that can affect our delivery of adequate cross-cultural service. Becoming aware of our values and biases is a move toward positive orientation of multiculturalism (Sue, et. al, p. 633)..
From a loose affiliation of advising and student affairs professionals to a dynamic professional organization – how did the Kent Academic Support and Advising Association (KASADA) get there? In 1989, about 30 professional advisors got together at Kent State University to talk about forming a university-wide organization for those of us who work directly with students. We sought to establish a network that would help facilitate information sharing and provide a mechanism for diminishing the bureaucracy faced by students. There was also a need to provide professional development opportunities and establish a visible presence on campus.
The unique qualities that shape the lives of Millennials must be considered when creating plans for their benefit. Solutions that worked for previous generations must be modified to be effective. Advisors and administrators must utilize millennial student research in order to help these students effectively manage their time. We must embrace this research to facilitate an environment that is most beneficial to our students.
Suzanne M. Trump (Assistant Dean of Retention and Academic Advising, University of the Sciences in Philadelphia) and Janet Spence (Director, University-Wide Advising Practice, Office of the Provost/Undergraduate Affairs, University of Louisville) share what they gained from the NACADA Administrators’ and Assessment Institutes.
In the process of developing an academic and career plan, it is important for advisors to help students understand how their career fits in the context of their future. The context involves a workplace that is changing and a future that will likely provide less security, an increased level of competitiveness, and an increased rate of change. Gordon (2006) stated that 'now as never before, academic advisors need to be in tune with the changing workplace and the many factors influencing it' (p. viii) and to use this knowledge to enhance their advising and facilitate students' academic and career planning.
The Action Plan I crafted at the 2005 NACADA Summer Institute focused on the interactions between our academic advisors, IPFW students and their families. My charge was to find a way to include family in the advising conversation without taking attention away from student development and still work within FERPA guidelines. I applied the following process, adapted from Robert Sternberg's (1987) Successful Intelligence, to this issue.
One acronym strikes fear into many in the south-QEP. The QEP or Quality Enhancement Plan is a requirement for reaffirmation of accreditation by the Southern Association of Colleges and Schools (SACS). This is how one college, with NACADA 's help, survived and thrived during its QEP journey.
In the fall of 2006, I boldly went where no other “non-faculty” academic advisor at Seward County Community College had gone before; I joined the teaching scholar learning community. Why? One word: CURIOSITY. I wanted to test the catchy academic advising slogan, Advising is Teaching. I kept asking myself, if advising is teaching, then what links the two domains? What tools can we use to showcase these similarities? And how do we obtain buy-in from all stakeholders, especially students? As an academic advisor and a teaching scholar participant, I made it my charge to find this essential element.
Is it time for a ‘program review’ of your academic advising unit? Would an evaluation by external reviewers be just what is needed to jump-start significant changes in an advising program? A fresh perspective on the situations we see day-in and day-out can help us assess practical matters such as routine processes, forms, procedures, staffing, and physical arrangements. An external review can help us more closely align our efforts with institutional strategic plans and provide the evidence needed for additional resource allocation.
The NACADA Summer Institute provided a unique opportunity for every advisor to learn more about their role in serving students. Those who clearly defined an advising problem on their campus and developed an Action Plan probably extracted the greatest benefit from the week, but it seemed that even the least-experienced advisors with less-defined action goals left with a road-map for how to improve their own advising practices. Participants also gained a good sense of the principles that inform the way their institutions provide connections for their students.
Student success and educational effectiveness are top priorities, especially if we expect to see successful student transitions on today’s campuses. Academic advisors who help students integrate life management skills and find solid support networks will assist these students in creating a foundation for coping with collegiate level academic stress. Advisors who are aware of the needs of first year students can make the difference as students learn to navigate the halls of academia.
E-portfolios are an increasingly important part of the college experience and can be a fundamental means for the documentation of advising outcomes....Academic advising should become a vital portion within the increasing number of e-portfolio programs. Recognizing that advising is teaching, NACADA members have promoted the advising syllabus as a means to identify learning outcomes students can attain through the advising process. The e-portfolio contributes to the achievement of numerous learning goals. Therefore, advisors should consider how the activities and expectations that make up advising syllabi can be connected to and facilitated by electronic portfolios. The possibilities are ripe for study and experimentation.
The NACADA Academic Advising Summer Institute brought together over 100 advising professionals with experts in the field to work on impacting student success at campuses across the nation.... This was not your average conference. This was not a drive-in workshop. This was an institute, an academic experience, and a refreshing start to the consideration of academic advising holistically....We all engaged in learning about advising structures and systems, research and development, and of course, politics and personalities as they pertain to setting an agenda for advising on our campuses....Summer Institute was a shared experience with other colleagues who care about the students we support; it was a professional development experience unlike any other.
This article discusses tools that can be used to help academic advisors increase their happiness and positivity levels.
Motivational Interviewing allows the student and advisor to work in collaboration, with the student choosing initial behavioral changes to improve the current situation. These small first steps can lead to additional behaviors beneficial to the academic success of the student.
If the cure for apathy has anything to do with its antonym, then the best way we can overcome this epidemic is to increase our activism, vigor, and purpose. It is a daunting task, but as professional and faculty advisors, we can reverse the effects of apathy in order to strengthen our institutions and promote student retention and success.
Professional and faculty advisors can develop a strong, valuable relationship that aids the institution and its students.
Identity matters as we make daily value judgments about our work and construct professional development plans for ourselves. But advisors’ self-constructed identities and our campus-constructed reputations may differ depending on the company we keep.
While new advisors come into the field with many questions and much to learn, they also bring with them a unique skill set.
Each fall semester for the last six years, our centralized Academic Advising and Planning Center has organized ART MATTERS: A Student Art Exhibition. Our interest in this exhibition developed from an appreciation of the creativity of our students, many of whom come from diverse majors and have wide-ranging career aspirations. Our show is open and inclusive: we accept art from any student, any major, any medium. Our open exhibition acceptance policy demonstrates our non-judgmental philosophy and our commitment to celebrating diversity.
As with any profession, academic advising requires training, but institutions often struggle to identify a centralized resource or approach for implementing advisor training. With obstacles of limited financial support, workloads stretched beyond capacity, and autonomous centers with disparate advising structures, advisor training has been a challenge for many institutions. The authors offer their advisor training as a potential model for other institutions.
The authors discuss an initiative developed to fill a gap in professional development opportunities available to the academic advisors at their institution.
Implementing a successful outcomes assessment plan, particularly one that assesses learning and performance across campus units, is a big undertaking. The authors consider ten essential, intangible elements of any successful outcomes assessment endeavor.
This article introduces solution-focused advising, a framework built and adapted from solution-focused counseling theory, as another tool for advisors to utilize within their approaches.
The author finds that the use of collaborative note writing changes the one directional aspect of advising notes while staying true to the original purpose.
Over the last six years, new cohorts of mentors and protégés (new advisors) have entered the program to aid in their personal and professional development at Temple University.
Students sometimes find themselves trapped in a state of existence where they feel their voice is silenced and they experience a sense of helplessness. Academic advisors may find that employing the six stages of the Public Achievement model can empower students who find themselves in this “Sunken Place.”
In addition to helping students plan, understand, and make meaning of their best path to graduation, academic advisors consistently contribute to student success beyond the advising appointment. It is vital for academic advisors to clearly communicate the variety of advising-related responsibilities in a way that is easily understood to all constituents across campus.
The authors contend that with the increasing focus on data-driven decision making, advisors must strengthen their scholarly backgrounds to effectively engage in the administrative landscape and ensure advising efficacy and support.
Assessment fosters a shared consensus and culture within the campus community about the purpose of advising. By attending the Assessment Institute, advisors better understand ways to demonstrate direct connections to the priorities and mission of the academy.
An advising program’s mission statement is the guiding principle that should be at the back of an advisor’s mind as they enter every student interaction. The author describes a five-step process to write mission statements.
The authors examine the lived experiences of an Emerging Leader and his Mentor as they progressed through the NACADA Emerging Leaders Program. Following completion of the program, both continue to serve NACADA in various ways and encourage participation in the Emerging Leaders Program.
Since the 2017 NACADA Annual Conference, the NACADA Professional Development Committee (PDC) has worked to promote the Core Competencies and gather feedback from various constituencies. Much of the feedback has focused on how the published Core Competencies help members use the components as a roadmap for their own professional development. In this article, PDC members provide ideas and examples of how members are utilizing the Core Competencies for academic advising training and development.
It is common for undergraduate students to encounter barriers to timely graduation, and some of these barriers are inadvertently placed before students by institutional or administrative structures, routines, practices, and procedures. An office like the University of Texas at Arlington Graduation Help Desk, with the help of the advising community, can make an impact.
The authors explore Hansen's (2018) five rules for disciplined collaboration through the lens of their 2020 NACADA Annual Conference presentation, which mashed up Strengths-based Advising and The Umbrella Academy.
