As I reflect upon my three years as an academic advisor, I realize that I have learned a lot that may help new advisors quickly transition into their advising roles. I hope that new advisors will read carefully and learn from my experiences. I also hope that senior advisors will review this and take a minute to share your wisdom and encourage new advisors.
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Like many academic advisors, I occasionally receive email messages from former students who are somewhat disillusioned by their first post-graduation jobs and speak with some nostalgia about their alma mater. After all, finding a job, meeting workplace expectations, relocating, seeking new friends, and planting roots are all hard work. This unsettling life transition is the theme of the Broadway musical, Avenue Q (Lopez, Marx, and Whitty, 2003), which was written for the twenties generation finding their way in an uncertain world. Avenue Q can be fictitiously found in the furthest and least expensive borough of New York City.
Here we will begin to explore how best to approach advising relationships in a multiculturally competent way, mindful of both the individual and cultural similarities and differences between advisor and advisee, and how those factors may influence the advising process. Suggestions are based on the author’s personal experience in helping relationships (i.e. mental health and career counseling), as well as the counseling psychology and intercultural communication literatures. The intention is to provide a description of a “both/and” approach to preparing for multicultural helping relationships. This approach can be useful with all students, regardless of how culturally similar or dissimilar advisor and advisee are, because all people are cultural beings. The objective of this article is to provide advisors with questions and principles to consider in interactions with students.
The Marquette University School of Education prepares teachers for urban classrooms. As the School’s Director of Undergraduate Advising, I occasionally hear complaints from beginning students (who, as a group, are predominantly Caucasian) about what they consider to be the disproportionate focus on diversity issues within their Education courses.“I’m not a racist!” each student invariably proclaims. They report that the recurring discussion about white privilege and social justice makes them feel uncomfortable. “Good!” I think to myself. “Here’s the opening for a serious teachable moment.” I feel prepared to talk with these students about the program’s goals. We discuss the importance of recognizing ourselves as cultural beings and how biases aren’t always apparent intellectually but can manifest themselves in practice.
In the fall of 2006, I boldly went where no other “non-faculty” academic advisor at Seward County Community College had gone before; I joined the teaching scholar learning community. Why? One word: CURIOSITY. I wanted to test the catchy academic advising slogan, Advising is Teaching. I kept asking myself, if advising is teaching, then what links the two domains? What tools can we use to showcase these similarities? And how do we obtain buy-in from all stakeholders, especially students? As an academic advisor and a teaching scholar participant, I made it my charge to find this essential element.